Post Graduate Diploma in Banking Operations

Stream Banking
Course Type PG Diploma
Duration and 5Months


The objective of the Post Graduate Diploma in Banking Operations (PGDBO) program is to build a pool of banking professionals in India, who can sustain the growing momentum of ICICI bank and help it achieve new levels of profitability and customer responsiveness. 

To that end, expert faculty have designed a comprehensive portfolio of training program and developed relevant course content that hones the soft and hard skills. Additionally, the program “re-skill” existing professionals through a continual learning process, thus creating first-day-first hour industry-ready entry level professionals for ICICI Bank.A modern banking professional for a modern banking sector! 



The PGDBO is a six month program with three months of full time class work, followed by three months of internship session. The program is unique in both its content as well as its methodology. 

PGDBO program comes with a powerful paid internship. It is for three months, and follows the class-work session. Internship facility is extended to all students on successful completion of class work session. Students who undergo internship and "on the job" internship in ICICI Bank, upon successful completion, qualify for employment in ICICI Bank. More than 23000 IFBI students have made this journey.



  • Financial Accounts & Maths
  • Professional Skills-Grooming/Etiquette
  • Effective Business Communication
  • Regulatory Environment
  • Customer Service Skills
  • Retail Banking-Product & Processes   
    • Generic Product & Processes
    • ICICI Bank Product & Processes
    • Branch Simulator
  • Financial Product & Services
  • Selling Skills & Techniques

                  Based on SMP

                  Sales Simulator

 Common elements running through the Curriculum:

  •   E-Learning
  •   Assessments
  •   Simulator
  •   Finacle
  •   Gaming
  •   Activities
  •   Small Projects 


Selected candidates, who are shortlisted for admission, are granted admission with placement assurance (subject to fulfillment of specific academic and non-academic criteria). Before commencing internship, ICICI Bank will offer provisional appointment letter to the candidate. Additional terms and conditions as specified by ICICI Bank, shall apply. Students also get to undergo paid Internship which helps substantially recover part-cost of the program even before the final diploma is awarded.


 Born on or after 1st May,1993

>=50% in Class Xth ,XIIth and Graduation.

No gap allowed in complete academics, Regular Graduation /no correspondence, No Siblings and all other terms & conditions as applicable.

Applicant must provide additional undertaking if they are from List of Colleges