Microsoft unveils new technology to bridge disconnect between leaders and employees 2022

PUBLISH DATE 24th September 2022

To help leaders navigate the new realities of work, Microsoft is expanding its employee experience platform Microsoft Viva to help companies deliver an employee experience optimized for the way people now work.

Viva Pulse is a new app that will enable managers and team leads to seek regular and confidential feedback on their team’s experience. It uses smart templates and research-backed questions to help managers pinpoint what’s working well and where to focus. It also provides suggested learning and actions to address team needs.

Viva Amplify is a new app that will empower leaders and communicators to elevate their message and reach employees where they are with consistency and impact. The app centralizes communications campaigns, offers writing guidance to improve message resonance, enables publishing across multiple channels and distribution groups in Microsoft 365 and provides metrics for improvement.

Answers in Viva is a new capability that will use AI to match employee questions to answers and experts across the organization to help put collective knowledge to work for all employees.

People in Viva is a new capability that will use AI to create rich profile cards with details on an employee’s interests, knowledge and team goals to help colleagues easily discover connections, experts and insights across the organization. These insights will be available through Microsoft 365 profile cards and as a new app.

Microsoft recently launched Viva Engage, which fosters digital community building through conversations and self-expression tools with stories and storylines. Leadership Corner is coming to Viva Engage as a space to invite employees to interact directly with leadership, share ideas and perspectives, participate in organization initiatives and more.

Viva Goals helps organizations align employee work to business outcomes. New integrations in Viva Goals will bring goals into the flow of work including a richer integration with Microsoft Teams to check in on Objectives and Key Results.

Enhanced integrations between Viva Learning and LinkedIn Learning will make it even easier for people to access content from LinkedIn Learning Hub right in the flow of work in Teams. Learners will see all their LinkedIn Learning Hub content synced, including custom content, curated learning paths and the courses they have already completed, all reflected directly within Viva.

Viva Sales, the first role-based experience app in the platform, will be generally available Oct. 3. Viva Sales brings together a seller’s CRM with Microsoft 365 and Teams to provide a more streamlined and AI-powered selling experience — right in the tools they’re using every day to connect with customers and close deals.

To streamline access to Viva and help employees start their day on track, a new home experience in Viva Connections will bring all the Viva apps together in one place, and updates to the Viva briefing email will provide more personalized productivity recommendations to help employees catch up on work, meetings and learning.

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