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UGC Issues Helpline for Admission, Exams and Other Academic Issues

PUBLISH DATE 18th May 2020

The University Grants Commission (UGC) has released the helpline for admission, exams, and other academic issues in view of Covid-19.

The UGC has issued guidelines on examinations and academic calendar in view of Covid-19 Pandemic on April 29, 2020. The UGC has advised all universities to plan their academic activities keeping in view the safety and interest of all stakeholders, giving highest priority to the health of all concerned, while adopting and implementing the guidelines.

The UGC has also requested the universities to establish a cell for handling grievances of the students related to examinations and other academic activities arising due to this pandemic and notify the same to the students.

The UGC has released the following e-mail ID and phone number to monitor the queries, grievances and other academic matters of students, teachers, and institutions, arising due to Covid-19 pandemic:

1) A dedicated Help Line Number: 011-23236374

2) E-mail ID: covid19help.ugc@gmail.com

3) Students can also lodge their grievances on the existing online students grievance redressal portal of UGC at https://www.ugc.ac.in/grievance/student_reg.aspx.

A Task Force has been constituted at UGC to monitor concerns/grievances of students, teachers and institutions and redress them accordingly.

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