Day 1 of the admission process in degree colleges affiliated to the University of Mumbai (MU) was marred by technical glitches. Many students said couldn’t complete the online preadmission registration.
Students complained that the MU portal often became unresponsive and they had trouble registering their mobile numbers. By 8:30pm on Thursday, 20,497 students had applied on the university portal and 19,514 managed to register. But many were unable to complete the form. Students this year have to submit the registration form with their application forms in colleges.
Last year, around 2 lakh students had registered on the MU website. “It was going well in the beginning, but as soon the registration was done and I was to receive the OTP (One Time Password), it failed. I even registered from a different mobile number but still didn't receive the OTP. This happened to many students from my college,” said Nimisha Lakhani from KES Shroff College of Arts & Commerce.
This year, the university has decided to stick with Maharashtra Knowledge Corporation Limited (MKCL), a public limited company, for pre-admission online registration, after the varsity's appointment of a new service resulted in a chaotic admission season. The website designed by the private firm had crashed due to heavy traffic on the first day of the registration process and continued to work erratically for the next few days.
Though there were no complaints about the website crashing this year, but students and parents did have a hard time. “I was trying to register my friend’s two kids, but couldn't go beyond filling student’s personal details. Every time I attempted to enter details about the colleges and the courses, the website became unresponsive. I spent 2-2.5 hours before the computer but couldn’t complete the process,” said Deepa Sampat, a parent.
An official from the university said the hiccups were a result of heavy traffic on the website. “This was the first day of admissions and many students tried to register themselves. Whenever a large number of students try to access the website at the same time, it becomes unresponsive,” he said. The registration process will end on June 16.